RenVida provides fast and reliable shipping both locally and internationally through trusted courier partners. Orders are processed within 24–48 hours after payment confirmation.
Delivery Timelines:
- Kenya: 1–2 working days
- East Africa: 2–3 working days
- International: 3–7 working days
(Delivery timelines may be affected by customs clearance or courier-related delays.)
Customs Duties & Taxes
All international orders are shipped on a Delivered Duty Unpaid (DDU) basis. Any applicable customs duties, taxes, or clearance fees are the responsibility of the customer. RenVida is not liable for delays caused by customs authorities.
Returns & Refunds
Due to supplement regulations and safety standards, returns cannot be accepted, whether products are opened or unopened. If an order arrives damaged, it must be reported within 24 hours of delivery with clear supporting photos for review. For any questions regarding shipping, delivery, or returns, please contact RenVida via WhatsApp, phone, or email.
